There are a lot of legal requirements for eCommerce websites these days. We do our best to keep up to date with the latest rules and regulations as you can see by our collection of Legal Notices listed below. If you feel we should add anything to this list or change any of the contents in these links, please notify us at firstname.lastname@example.org instead of reporting it to any authorities. We will be glad to make the suggested update if it is deemed appropriate. We do read our email, so you can be assured we will get back to you in a timely manner. If you do not feel we have replied adequately you may also call us on 0800 77-9888.
Our legal policies and pages follow the legal government requirements in New Zealand as listed on this website. https://www.govt.nz/browse/work/self-employed-or-running-a-home-business/running-an-online-business/
Delivery Costs and GST are either Included or Not Applicable unless otherwise specified in the individual item’s description. We do Not Ship outside New Zealand.
We may, upon request and at our discretion, offer returns on physical goods. Please use our Contact us with your order number and return request for consideration. All goods returned must be in re-sellable condition and a restocking fee of 10% may be charged. Please Contact us if you have a defective item or warranty question. We do not offer returns for Services, Digital, Membership, or Subscription items.
See our Complaints Process page to voice your concerns.
Our store uses New Zealand Dollars. See our NZD$ page for details.
Our store is Restricted to the Laws of New Zealand. Any use of this website with intent to defraud is strictly prohibited.
If you have privacy concerns please see our Privacy page.
By using our website and interacting with our company you are agreeing to our Terms and Conditions. By purchasing our products, you are agreeing to the Terms and Conditions of both our Supplier and the Manufacturer of the product. I know this seems excessive, but just consider that each one of these conditions was put in place because somewhere along the line someone miss-used someone’s product or service and brought a lawsuit against the company who produced or supplied it; or somewhere at some time a lawyer had concern that someone might bring up a lawsuit. I wish we still lived in a time when a handshake sealed the deal and a person’s word was their bond.
Please feel free to Contact us or comment below.